Care to Speak

Care to Speak is a peer support service that provides free, unbiased and confidential peer mental health support to ALL healthcare workers.

If you need someone to talk to—about anything—we are here. Connect with us from Monday – Friday, 5pm to 9pm, and Monday- Wednesday from 10:00am to 2:00pm Pacific Daylight time.

Confidential Peer Support Hotline:

1-866-802-7337 (PEER)


Confidential Peer Support Online Chat:


Summary

  • Care to Speak is available to any healthcare worker in BC.
  • Our hotline and chat are available Monday to Friday, 5pm to 9pm, and Monday, Tuesday, and Wednesday from 10:00am to 2:00pm.
  • Calls and chats are free and confidential.
  • No topic is off-limits. We’re here to listen and support you with whatever you need.
  • Connect with us as many times as you want. There’s no limit.

Peer Supporters

  • You’ll talk or chat with a Peer Supporter—someone who has experience working in the healthcare sector. All our Peer Supporters are interviewed and trained by the Canadian Mental Health Association to provide meaningful support and resources.
  • Our Peer Supporters understand the stress and challenges that come from being a healthcare worker and can offer a deep level of empathy.
  • Connect with an experienced Peer Supporter today!
  • Click here to meet some of your Peer Supporters.

Confidentiality

  • All interactions are confidential and unless there is a risk of harm to yourself or someone else. We also have a legal duty to report any actual or suspected child abuse or neglect.
  • The service is not affiliated with any union or employer. There is no intake process, and a healthcare worker can get support in minutes.
  • Click here to review our terms and conditions.

Want to become a Peer Supporter?

Volunteering as a Peer Supporter is a rewarding experience. You’ll learn new, useful skills and support others in need.

Mandatory requirements to be a Peer Supporter:

  • Volunteers must live within British Columbia.
  • Volunteers must be working or have worked in the healthcare sector
  • Volunteers must be able to work one shift per week during operating hours (Monday – Friday, 5pm to 9pm, or Monday- Wednesday from 10:00am to 2:00pm Pacific Daylight time).
  • Volunteers  need their own computer and stable internet connection

Click here to learn more and apply.


New Updates

  • Since the start of this Peer Support service, Care to Speak has supported over 300 British Columbians!
  • In a survey given to healthcare workers who accessed Care to Speak to manage their mental health, 93% of users say they would use the service again and 89% had an increased ability to cope.
  • In 2022, the Care to Speak Peer Support service will be expanding to the support the Social Services sector as well.
    • Stay tuned for further updates and if you have experience in the Social Services sector please click here for further information.